It's the day of your tattoo appointment, and the worst has happened. You're stuck in traffic, you overslept, or something has gone wrong, and you know you're going to be late. A wave of panic and embarrassment sets in. What do you do now? Will the artist be angry? Will you lose your spot and your deposit?

How you handle this situation in the next few minutes will determine the outcome. This is your guide to the professional etiquette for what to do when you're running late for a tattoo appointment.

 

The #1 Most Important Rule: Call the Shop Immediately

 

The moment you know you are going to be late, you must pick up the phone and call the tattoo studio. Do not send an email. Do not send a DM on Instagram. Make a direct phone call. This is the most professional and respectful thing you can do.

When you call, be honest and concise.

  • "Hi, my name is [Your Name], and I have a [Time] appointment with [Artist's Name]. I am running late due to [a brief, honest reason]. My new estimated arrival time is [New Time]."

This simple act of communication shows respect for your artist's time and is the key to a positive outcome.

 

Why Being Late is a Big Deal for Your Artist

 

To understand the etiquette, you need to understand an artist's schedule.

  • Their Time is Their Income: A professional tattoo artist books their day in tight, back-to-back appointments. If you are 30 minutes late for a 3-hour session, you have potentially cost them a significant portion of their income for that day.

  • Setup Time is Part of Your Appointment: Your artist has already prepared for your session. They've set up their station with sterile equipment and are ready to go at your scheduled time.

  • It Affects Other Clients: Your lateness can have a domino effect, pushing back the appointments of every client scheduled after you.

 

The Potential Consequences of Being Late

 

  • You May Lose Your Appointment Slot: If you are significantly late (usually more than 15-20 minutes), the artist has the right to cancel your appointment. They simply may not have enough time to complete your tattoo before their next client arrives.

  • You Will Likely Lose Your Deposit: Your deposit protects the artist from lost income due to cancellations and no-shows. A last-minute, significant lateness is often treated as a cancellation.

  • You Will Get Less Tattoo Time: If your artist is still able to take you, be prepared that your session will end at the originally scheduled time. If you booked a 3-hour session and you were an hour late, you are now getting a 2-hour tattoo.

 

The Best Strategy: Prevention

 

The best way to handle being late is to never be late in the first place.

  • Prepare in Advance: Treat your tattoo appointment like a flight. Plan your route, account for traffic, and aim to arrive 10-15 minutes early.

  • Be a Great Client: Showing up on time is the first step in being a great client. The second is being prepared for your session. This includes knowing how to prepare for tattoo pain and having your tattoo aftercare plan ready.

The Verdict: If you are running late, communicate immediately and honestly by calling the studio. By showing respect for your artist's time, you give yourself the best possible chance of a positive outcome. Punctuality is a key part of the tattoo consultation and appointment process, setting the stage for a great relationship with your artist.

Michael Hollman